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Profitability by design. Not by chance

Interior design profitability workbook
Programa
Programa
Updated: 28 May 2025

⼻ From concept to final delivery

Discover a design studio system and build a toolkit that works - for you

Managing your interior design business with clarity—and profit

Interior designers didn’t start studios to manage spreadsheets, chase down product specs, or justify their fees over and over again. Yet, profitability issues often stem from exactly that: inconsistent processes, untracked time, and unclear service models.

The outcome? Time and margin lost—not to bad clients, but to internal admin.

Lexie Gillies

Lexie Gillies

Accredited Interior Designer, Programa
Learn SEO for Designers

Meet your host

Interior designer and technology advocate Lexie Gillies brings a global perspective to the intersection of design and innovation. She helps designers and architects streamline their studio operations through thoughtful technology integration. Drawing from her background in luxury residential design and experiential marketing, Lexie will share real-world examples of how leading firms are modernizing their workflows while staying creatively focused.

This workbook

will help you

Identify your most profitable projects

Quote and budget confidently with clients

Build templates and workflows that streamline your day

Ideal for:

Growing interior design studios, or interior designers and specifiers ready to ditch the chaos and operate with clarity.

Programa’s design studio workshop—Live with ASID Illinois at NeoCon

During NeoCon, Programa presented “Profitability by Design, Not by Chance” with ASID Illinois during a live workshop at The Mart, NeoCon 2025. The response from studio owners made one thing clear: every design business needs stronger tools for managing clients, time, projects, and profitability—without compromising design.

 

This article breaks down that same content, so you can follow it like a workbook. Whether you’re building from scratch or optimizing what’s already working, it’s designed to help you work smarter, not harder.

Are you managing your interior design projects—or are they managing you?

A profitable studio doesn’t rely on guesswork. It runs on defined workflows, packaged services, and the ability to track project costs and time in real time.

Let’s walk through the foundations of a scalable, profitable interior design business.

1. Audit your services and workflows

Start by mapping out:

  • What types of projects do you offer? (e.g. styling, renovation, new build)
  • What phases and deliverables are common across those project types?
  • What tasks repeat project after project?

Goal: Identify repeatable patterns and translate them into reusable project templates inside your interior design software.

Interior designers using standardised templates cut setup time by 25%

Interior Design Business Handbook Survey

2. Create custom templates inside Programa

For every major service (e.g. hospitality remodel, styling package), build a distinct template that includes:

  • Task list and timeline structure
  • Key milestones (client presentations, selections, procurement)
  • Embedded tools like specifications and schedules

Goal: These templates are the foundation for repeatable, profitable design delivery.

3. Package your services like products

Instead of quoting every project from scratch, turn your most common offerings into productised design services. This gives clients clarity—and protects your time.

Include in your template:

  • Timeline range
  • Scope and deliverables
  • Inclusions and exclusions
  • Flat-fee pricing

 

A styling package might look like:

Styling package

StageItems
DiscoveryClient questionnaire, onboarding, site photography
ConceptPinboard, space plan options, selections
SpecificationFinal product selections, spec & schedules
ImplementationLogistics, install, wrap-up

Studios offering packaged services saw 28% fewer instances of scope creep.

ASID Business Performance Study

4. Centralise your product information

Every design studio needs a Product Library—a central location to manage your preferred vendors, product specs, and repeat-use FF&E.

Inside Programa, your Product Library supports:

  • Pre-approved selections, organized by category or project type
  • Reuse of common product combos
  • Consistent material specs across projects
  • Rapid selection for repeatable design packages

This alone can save up to 20% of sourcing time—a huge win for both residential and commercial firms.

Commercial A&D professionals spend 36% of their time completing drawings and presentations, and 19% sourcing products. Residential designers spend 28% of time sourcing.

ASID Industry Time Study
Programa product library

5. Use your software to manage interior design clients

Client experience is core to studio profitability. Disjointed communication leads to confusion, misalignment, and scope disputes.

Programa's Client Dashboard supports:

  • Live project progress
  • Transparent deliverables and selections
  • Fewer back-and-forth emails
  • Stronger client trust

When every client touchpoint is documented and clear, you protect your margins and your reputation.

Sharable specifications on Programa

Key takeaways from “Profitability by Design”

This isn’t theory. It’s a proven structure we’ve presented in live workshops and one-on-one sessions with hundreds of interior designers.

  • Audit your services and phases
  • Build templates aligned to those services
  • Package them with clear scope and pricing
  • Leverage your Product Library
  • Create a repeatable client experience
Project client dashboard in Programa

Programa is the operating system for your design studio

When your systems support your services, profitability becomes the default—not the exception.

  • Manage interior design projects with defined workflows
  • Productise your services with consistent structure
  • Track time and scope in one place
  • Align client expectations with real deliverables
  • Centralise your sourcing and specs

You became a designer to create

Programa helps you protect that
Table of contents
  1. Getting Started Dashboard
  2. Schedules
  3. Client Dashboard
  4. Web Clipper
  5. Pinboards
  6. Project Management
  7. Invoicing
  8. Address Book
  9. Trade Portal
  10. Interior Design Software For Professional Interior Designers
  11. Interior Design & Architecture Software For Professional Interior Designers & Architects
  12. Register to join our highly requested webinar On February 27th
  13. What To Expect In The Session
    1. Why Your Studio Will Benefit?
    2. Reserve Your Spot
    3. Programa Interior Design Software: A Comprehensive Project Management and Collaboration Solution for Architects and Interior Designers
    4. User-friendly Interface and Tools for Seamless Project Management
  14. ⼻ From concept to final delivery
  15. Managing your interior design business with clarity—and profit
    1. Ideal for:
  16. Programa’s design studio workshop—Live with ASID Illinois at NeoCon
  17. Are you managing your interior design projects—or are they managing you?
  18. 1. Audit your services and workflows
  19. 2. Create custom templates inside Programa
  20. 3. Package your services like products
  21. 4. Centralise your product information
  22. 5. Use your software to manage interior design clients
  23. Key takeaways from “Profitability by Design”
  24. Programa is the operating system for your design studio
    1. 1. Specification Management Command Center
    2. 2. Project Management Suite
    3. 3. Procurement & Financial Tools
    4. 4. Client Dashboard
    5. 5. Digital Design Libraries
    6. Why Programa Stands Out
    7. Fast-Track Your Setup
    8. The Future of FF&E Management
    9. Transform Your FF&E Management Today
    10. Overview of Each Platform
    11. 1. Schedules
    12. 2. Project Management
    13. 3. Client Dashboard
    14. 4. Pinboards
    15. 5. Financials View
      1. Task Management
      2. Phases
      3. Dynamic Views
      4. Prepare your Studio
      5. Key Changes
      6. Detailed Steps for Current Studio WIP Users
      7. Future Releases
      8. Support
    16. 30 August 2024
    17. 27 August 2024
    18. 22 August 2024
    19. 21 August 2024
    20. 20 August 2024
    21. 19 August 2024
    22. 16 August 2024
    23. 15 August 2024
    24. Task Management: Keeping Every Detail in Check
    25. Phases: Breaking Down Your Projects
    26. Combining Studio & Task Management for Optimal Workflow
    27. Getting Started: Setting Up Your Tasks & Phases
    28. Bringing it all together.
    29. <strong>Why Programa is a Better Choice</strong>
    30. <strong>Easy Transition</strong>
    31. 19 December 2024
    32. 17 December 2024
    33. 10 December 2024
    34. 09 December 2024
    35. 03 December 2024
      1. How It Works
      2. Viewing Your Schedule
      3. Approving Products
      4. The Benefits of the Client Dashboard
    36. What is Transparency?
      1. 1. Design Fees
      2. 2. Margins on Product
      3. 3. Managing Budgets and Timelines
    37. What are the benefits?
    38. Getting Started
      1. Spreadsheets Weren’t Built for Interior Design
      2. Specification Simplified: Say Goodbye to Arduous Data Entry
      3. Always Up-to-Date: Live Schedules for Real-Time Collaboration
      4. Seamless Sharing and Client Communication
      5. Build Your Own Product Libraries
      6. Eliminate Stress with Real-Time Version Control
      7. Track, Manage, Deliver: Stay On Top of Your Projects
      8. Effortless Integration and Customization
      9. Join Thousands of Designers Transforming Their Workflows with Programa
      10. Key Features:
    39. Welcome Back!
    40. 06 January 2025
    41. 14 August 2024
    42. 12 August 2024
    43. 13 August 2024
    44. 07 August 2024
    45. 08 August 2024
    46. 09 August 2024
    47. 05 August 2024
    48. 01 August 2024
    49. Seven Tips for Knowing Your Value as an Interior Designer
  25. <strong>1. Get clear on your offering.</strong>
  26. <strong>2. Know who you want to work with.</strong>
  27. <strong>3. Don’t compare yourself to others.</strong>
  28. <strong>4. Set clear boundaries.</strong>
  29. <strong>5. Learn to say no.</strong>
  30. <strong>6. Follow systems and processes.</strong>
  31. <strong>7. Get help.</strong>
    1. 14 May 2025
    2. 07 May 2025
    3. 01 May 2025
    4. 23 April 2025
    5. 12 April 2025
    6. 9 April 2025
    7. 7 April 2025
    8. 3 April 2025
    9. 1 April 2025
    10. 28 March 2025
    11. 25 March 2025
    12. 20 March 2025
    13. 18 March 2025
    14. It's that time of year!
    15. 28 November 2024
    16. 27 November 2024
    17. 26 November 2024
    18. 20 November 2024
    19. 19 November 2024
    20. 13 November 2024
    21. 08 November 2024
    22. 31 October 2024
    23. 30 October 2024
    24. 29 October 2024
    25. 24 October 2024
    26. 23 October 2024
    27. 22 October 2024
    28. 17 October 2024
    29. 15 October 2024
    30. 11 October 2024
    31. 10 October 2024
    32. 07 October 2024
    33. 03 October 2024
    34. 02 October 2024
    35. 30 September 2024
    36. 25 September 2024
    37. 20 September 2024
    38. 19 September 2024
    39. 17 September 2024
    40. 13 September 2024
    41. 11 September 2024
    42. 06 September 2024
    43. 05 September 2024
    44. 02 September 2024
    45. 31 July 2024
    46. 30 July 2024
    47. 29 July 2024
    48. 26 July 2024
    49. 23 July 2024
    50. 18 July 2024
    51. 12 July 2024
    52. 09 July 2024
    53. 05 July 2024
    54. 04 July 2024
    55. 02 July 2024
    56. 01 July 2024
    57. 26 June 2024
    58. 19 June 2024
    59. 18 June 2024
    60. 17 June 2024
    61. 13 June 2024
    62. 07 June 2024
    63. 06 June 2024
    64. 04 June 2024
    65. 30 May 2024
    66. 27 May 2024
    67. 24 May 2024
    68. 23 May 2024
    69. 16 May 2024
    70. 14 May 2024
    71. 09 May 2024
    72. 03 May 2024
    73. 02 May 2024
    74. 29 April 2024
    75. 24 April 2024
    76. 22 April 2024
  32. April 16 2024
  33. 15 April 2024
  34. Other updates
  35. 11 April 2024
  36. <strong>09 April 2024</strong>
    1. The Challenge of Traditional FF&E Scheduling
    2. Programa’s Specification & FF&E Solution
    3. Step-by-Step: Creating Your First FF&E Schedule
    4. Best Practices for Flawless Specs
    5. Real-World Impact
    6. Next Steps
    7. Instant Sharing, Seamless Collaboration
    8. Customisation at its Best
  37. Why These Events Matter More Than Ever
  38. Where Innovation Meets Implementation In The States
  39. European Design Destinations: Where Dreams Take Shape
  40. Maximizing Your Event Experience
  41. Making It All Work Together
    1. The Importance of Project Management in Interior Design
    2. Tips for Becoming a Better Interior Designer
    3. Real-World Examples of Successful Project Management in Interior Design
    4. Addressing the Need for Flexible Project Management in a Global Context
    5. The Solution
    6. The Result
    7. Add LightCo to your Schedules
  • Interior Design
Reading: Profitability by design, not by chance, Studio workbook
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Join the world’s best studios

During NeoCon, Programa presented “Profitability by Design, Not by Chance” with ASID Illinois during a live workshop at The Mart, NeoCon 2025.

The response from studio owners made one thing clear: every design business needs stronger tools for managing clients, time, projects, and profitability—without compromising design.